---
title: Where is Guest Services located?
description: Guest Services is your on-site hub for wristband issues, lost items, medical assistance, and general questions. Location released as the festival nears.
---

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1. [Country Splash](https://info.countrysplash.com/?hsLang=en)
2. [At the Festival](https://info.countrysplash.com/at-the-festival?hsLang=en)
3. [On-Site Experience](https://info.countrysplash.com/at-the-festival?hsLang=en#on-site-experience)

# Where is Guest Services located?

Guest Services is your on-site hub for anything you need — wristband issues, lost items, medical assistance, accessibility support, and general questions. Exact Guest Services location will be released as the festival nears and is staffed throughout all festival hours each day.

- [General](https://info.countrysplash.com/general?hsLang=en)
- [Tickets & Passes](https://info.countrysplash.com/tickets-passes?hsLang=en#main-content)

    - [Pass Tiers](https://info.countrysplash.com/tickets-passes?hsLang=en#pass-tiers)
    - [Post-Purchase](https://info.countrysplash.com/tickets-passes?hsLang=en#post-purchase)
- [Hotel Packages](https://info.countrysplash.com/hotel-packages?hsLang=en#main-content)

    - [The Stay](https://info.countrysplash.com/hotel-packages?hsLang=en#the-stay)
    - [Before You Book](https://info.countrysplash.com/hotel-packages?hsLang=en#before-you-book)
- [Villa Packages](https://info.countrysplash.com/villa-packages?hsLang=en)
- [Payment Plans & Billing](https://info.countrysplash.com/payment-plans-billing?hsLang=en)
- [Travel to Cabo](https://info.countrysplash.com/travel-to-cabo?hsLang=en#main-content)

    - [Getting There](https://info.countrysplash.com/travel-to-cabo?hsLang=en#getting-there)
    - [Documents & Entry](https://info.countrysplash.com/travel-to-cabo?hsLang=en#documents-entry)
    - [Safety & Travel Advisories](https://info.countrysplash.com/travel-to-cabo?hsLang=en#safety-travel-advisories)
    - [Money, Phone & Practical Tips](https://info.countrysplash.com/travel-to-cabo?hsLang=en#money-phone-practical-tips)
- [Traveling with Children](https://info.countrysplash.com/traveling-with-children?hsLang=en)
- [Transfers & Upgrades](https://info.countrysplash.com/transfers-upgrades?hsLang=en)
- [At the Festival](https://info.countrysplash.com/at-the-festival?hsLang=en#main-content)

    - [On-Site Experience](https://info.countrysplash.com/at-the-festival?hsLang=en#on-site-experience)
    - [Entry & Wristbands](https://info.countrysplash.com/at-the-festival?hsLang=en#entry-wristbands)
- [Health & Safety](https://info.countrysplash.com/health-safety?hsLang=en)
- [Accessibility](https://info.countrysplash.com/accessibility?hsLang=en)
- [Concierge Services](https://info.countrysplash.com/concierge-services?hsLang=en)
- [Contact & Support](https://info.countrysplash.com/contact-support?hsLang=en)

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